CODE: BTS2025 to Get 15% Off All Patterns and Fabrics (~ Sep 3) | Enjoy $10 Flat Rate Shipping | Free Shipping on Orders over $150 CAD in Canada Except Handmade Items | U.S. Orders: Duties & Taxes Included

Shipping + Returns

SHIPPING INFORMATION

 

Shipping within CANADA

All packages are shipped via the most economical method. Estimated delivery is within 3–14 business days for most addresses.

  • If your order total is greater than $150 CAD (before taxes and after discounts), shipping is FREE.

  • If your order total is less than $150 CAD, shipping is a $10 CAD flat rate.

Depending on the size of your order, it will be shipped either via letter mail or expedited mail. For remote areas or particularly heavy packages, additional charges may apply. We will contact you by email if this is the case.

 

Shipping to the U.S.A.

Orders to the U.S.A. are shipped via the most economical method. Estimated delivery is within 7–14 business days, not including potential delays at customs.

All U.S. orders are shipped DDP (Delivered Duty Paid). This means that all duties, customs fees, and import taxes are already included in your checkout total. You won’t be charged any additional fees.

Please note: We no longer offer flat-rate or free shipping on U.S. orders. Thank you for your understanding.

 

International Shipping (Outside of Canada & U.S.A.)

We do ship internationally. Shipping rates are calculated at checkout based on the size and weight of your order.

 

Customs, Duties & Import Fees

Please note that shipping and handling charges do not cover customs fees, duties, or import taxes for countries outside of Canada and the U.S. These costs are the responsibility of the purchaser. All customs forms will accurately reflect the total cost of your order and the items purchased.

 

Lost Parcels

We are not responsible for lost or stolen parcels. Tracking information will be provided when available, and we will assist you in opening an investigation with Canada Post or the relevant carrier. However, we cannot reimburse the cost of lost parcels or re-send the fabric.

 

RETURNS AND EXCHANGES

  • Returns due to change of mind or ordering mistakes are not eligible for refunds.

  • If you receive incorrect or damaged items, please contact us at hi.209fabric@gmail.com within 7 days of receiving your order.

  • Items must be returned within 14 days of purchase to receive a full refund (excluding original shipping charges).

Returned items must be unused and in their original condition.

Return Address:

Two O Nine Fabric Warehouse
9 - 20087 68 Ave.
Langley, BC V2Y 0Y4
Canada